PhD Scientific Days 2023

Mental Health Sciences IV.

M-health Adoption in Indonesia: Investigating the Use of M-health by Pediatricians

Text of the abstract

Background: In the last few years, mobile health (M-Health) has become increasingly recognized and emphasized as an effective way to improve the efficiency of healthcare service delivery, quality, and patient safety as well as reduce cost and reduce the gap between pediatrician density.

Objective: It has only a limited number of studies have investigated how to facilitate and overcome barriers to implementing M-Health in Indonesia. In order to fill this knowledge gap, we utilized pediatricians' experience in using M-Health technologies.

Method: Qualitative research through in-depth interviews and focus group discussions conducted remotely with pediatricians. This qualitative study used in-depth interviews with 6 Indonesian pediatricians. Retrieved data were analyzed using thematic analysis.

Results: The results showed that performance expectancy, effort expectancy, social influence, perceived health threat, M-Health app quality, and technology infrastructure included have a direct positive effect on the pediatrician's intention to use M-Health. The results also showed that being overwhelmed with their daily work in the clinics has a direct negative effect on the pediatricians' intention to use M-Health. The negative perception of M-health from their patient is the additional barrier pediatrician using M-Health

Conclusion: The research contributes to the existing literature on health information systems and M-Health by providing a better understanding of how technological, social, and functional factors relate to digital health services and applications in developing countries and their success. The proliferation of mobile technologies and services, as well as the demand for mobile health apps, can guide the development of the next generation of mobile health apps focusing on the needs of developing country patients. Research findings have several implications for the healthcare industry, government, policymakers, and technology developers.

Funding: Stipendium Hungaricum